2013 - 2015
Digicon Technologies Ltd
Customer Service Representative
• Need to handle incoming calls to the prospective customers pertaining to the Client's business.
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Identify customer needs, clarify information and provide solutions.
• Perform every call actively to solve client's problem.
• Must be knowledgeable about Facebook (Social media), email & web chat.
• Refer unresolved customer grievances to designated persons for further investigation.
• Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
• Report time to time to the team leader for complicated issues.
2016 - 2019
Privileged World Travel Solution Consonant, of “Metro Group”
Brand Executive ( Sales and Marketing)
Sales Department, Visit Corporate Office & Tele Marketing
I. Selling International Privileged Card
II. Communicate with High-Profile Clients
III. Creating and Maintaining a good relation with Clients
IV. Maintains database by entering, verifying, and baeking up data.
V. Visit the target Vendors and ensure Vendor satisfaction
2016 - 2020
Privileged World Travel Solution Consonant, of “Metro Group”
Brand Executive
Sales Department, Visit Corporate Office & Tele Marketing
I. Selling International Privileged Card
II. Communicate with High-Profile Clients
III. Creating and Maintaining a good relation with Clients
IV. Maintains database by entering, verifying, and baeking up data.
V. Visit the target Vendors and ensure Vendor satisfaction
2019 - continue
AjkerDeal.com
Executive
• Responsible for achieving the monthly sales target in acquiring vendor and drive sale in ajkerdeal.com to consumer.
• Responsible to build relationship approach to the prospective Vendors.
• Collect, forecast and analyses the market data for operating plan.
• Visit the target Vendors and ensure Vendor satisfaction.
• Develops and implements strategic sales plans to accommodate goals and achieve sales target.
• Presenting company product and services to the Vendors.
• Devising and presenting ideas and strategies
• Sales Target oriented
• Analysis the competitor market data.
2019 - continue
DeliveryTiger.com.bd (Sister concern of AjkerDeal.com)
Executive
• Responsible for achieving the monthly sales target in acquiring vendor and drive sale in ajkerdeal.com to consumer.
• Responsible to build relationship approach to the prospective Vendors.
• Collect, forecast and analyses the market data for operating plan.
• Visit the target Vendors and ensure Vendor satisfaction.
• Develops and implements strategic sales plans to accommodate goals and achieve sales target.
• Presenting company product and services to the Vendors.
• Devising and presenting ideas and strategies
• Sales Target oriented
• Analysis the competitor market data.