2019 - 2020
SHABKICHU.COM LTD.
Sales Officer
* Customer needs and build productive long lasting relationships and tell customers why they will take products services from us.
* Responsible for achieving the monthly sales target in acquiring vendors and driving sales in shabkichu.com to consumers.
* Collect, forecast and analyse the market data for operating plans.
* Visit the target Vendors and ensure Vendor satisfaction.
* Maintaining communication over the phone, email, messenger, WhatsApp and chat.
* Explain the service to potential customers.
* Coordinating with the team leader to ensure the success of the service.
* Analysis the competitor market data.
2020 - continue
SSLCOMMERZ
Merchant Acquisition Specialist
* I had to work in CRM (Customer Relationship Management) App every day.
* Visit the merchants and ensure merchants satisfaction.
* Maintaining communication over the phone, email, messenger, WhatsApp and chat.
* Coordinating with the team leader to ensure the success of the service.
* Analysis the competitor market data.