Khandaker Tofayel Ahmed
Basic Info
Name Khandaker Tofayel Ahmed
Gender Male
Religion Islam
Nationality Bangladeshi
Career Objective

As an IT professional I want to disseminate my experience and versatile skills among the working team to strive for excellence and drive on the organizational challenges towards success. 

Certificate Name Institute Name Group / Subject Board Name Passing Year GPA/CGPA/Grade
Diploma in Computer Science & Technology NYDASA Institute of Science and Technology (NIST) Computer Science & Technology Technical 2007 3.81
SSC (Voc) Bangladesh German Technical Training Center. SSC (Voc) Technical 2002 3.64
Professional Skills Certifications
Course Name Institute name Duration
Microsoft SQL Server - 2016 (MCSA) IBCS-PRIMAX Software (Bangladesh) Limited 86 Hours
Ethical Hacking & Cybersecurity Arena Web Security Continuing
Working Experience
Company Name Business Type Designation Duration Responsibility
Amplitude IT Ltd. It and telecommunication Zonal Controller 01/22/2010 - 02/15/2012 To troubleshot and maintenance IFRMS Software, Hardware, Network for Sonali Bank Ltd at Debidwar, Gouripur, Elliotgonj, and Daudkandi Branches in the Comilla zone.
Amplitude IT Ltd. It and telecommunication Onsite Support Executive 09/21/2007 - 01/21/2010 Operate & maintain the IFRMS Software in Sonali Bank Ltd. Elliotgonj & Gouripur Bazar Branch.
BURO Bangladesh Bank non bank fin institution Manager-IT 04/30/2012 - 01/31/2020 Installed, upgraded, configured, and tuned SQL Server systems and all associated middleware in Windows environments.  Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.  Maintained complex T-SQL queries, views, and stored procedures in a multi-database environment with little supervision.  Incorporated extensive familiarity with data management and backup and recovery accountability.  Designed and implemented TSQL queries for reporting and complex solution development.  Developed custom database objects, stored procedures, and delivered application support.  Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.  Increased and improved knowledge of MFI software and Automation tools by engaging in all available training and seminars.  Created support documentation that empowered and enabled the user community to extend skills, leverage system features and find resolutions to questions without intervention from the support team.  Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.  Explained technical information in clear terms to non-technical individuals to promote better understanding.  Collaborated with vendors to locate replacement components and resolve advanced problems.  Configured hardware, devices, and software to set up work stations for employees.  Delivered onsite technical support for non-technical employees.  Determined hardware and network system issues using effective troubleshooting techniques.  Fielded inbound phone calls to deliver effective support and remotely resolve service issues.  Resolved issues with systems, hardware, and telephones quickly and accurately.  Trained and supported end-users with software, hardware, and network standards and use processes.  Removed malware, ransomware, and other threats from laptops and desktop systems.  Monitored and analyzed financial, statistical, and operational data trends.
Job Information
Job Type Full Time
Skill Level Mid level
Highest Education Diploma in Computer Science & Technology
Job Category IT & Telecommunication
Department Others
Expected Salary 0
Preferred Area Dhaka

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