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Arzu Mand Liza
Basic Info
Name Arzu Mand Liza
Gender Female
Religion Islam
Nationality Bangladesh
Career Objective

Seeking responsibilities and opportunities in those areas where academic background and 
skill can be exercised and field of interests are also synchronized in order to develop and 
upgrade my career. Strongly appreciate all kind of challenge. Self-motivated with well￾developed leadership, problem solving and analytical skills, able to work on own initiative 
with minimal supervision or as part of a team to achieve results. Hard working, with 
excellent communication skills, comfortable with budgeting and working to people, profit, 
customer and quality targets.

 

Education
Certificate Name Institute Name Group / Subject Board Name Passing Year GPA/CGPA/Grade
SSC Rajshahi Govt. Girls High School Science Rajshahi 2006 4.56
HSC Rajshahi Model School and College Science Rajshahi 2009 3.70
BSC in EEE University of Information Technology And Sciences EEE University of Information Technology And Sciences 2014 3.60
Professional Skills Certifications
Course Name Institute name Duration
Training on CCNA (Routing and Switching) Linux Pathshala 2.5months
Working Experience
Company Name Business Type Designation Duration Responsibility
Unimas Sportswear Ltd Garments textile IT Officer 03/18/2018 - 04/30/2020  Providing service support in diagnosing, resolving and repairing server-related hardware, encompassing workstations and LAN/WAN communication (wired and wireless) infrastructures, such as Routers, Switches, Hubs, Access Points etc. in occasion of hardware/software failure. Also setting up and maintaining domain, DNS, DHCP, mail and FTP severs.  User administration (setup and maintaining account), maintaining system and verifying that peripherals are working properly.  Implement the policies for the use of the computer system and network.  Updating system as soon as new version of OS and application software comes out.  CCTV System (DVR, Camera), Face Detector Attendance machine, PA system configure & maintenance.  PABX, IP PBX maintenance.  Preparing and maintaining documentation, policies and instructions. Recording and detailing operational procedures and system logs.  Providing support for ERP software such as User account create, Access level maintain, Add or remove module etc.  Arrange training session for ERP software user and trained them basic of this software.  Basic training of all Computer user to knowing them IT policies.
LPC Laboratory School And College Education training Administration Officer and ICT Expert 01/20/2015 - 03/15/2018  Provide escalated technical student support for laptops and PC.  Provide technical support to all staff.  Play a proactive role in the delivery of the school’s ICT Strategy.  Ensure all Service Desk jobs are prioritised and actioned in a timely manner consistent with the School’s Helpdesk Service Delivery Standards.  Assist in the management and use of hardware including laptops, tablets, digital cameras and video cameras, data projectors, and phone systems.  Assisting in configuration, deployment and maintenance of a Netizen or BD-Pencil Operating Environment .  Organise warranty and non-warranty repairs as required.  Develop and maintain documentation and electronic resources to promote the use of ICT.  Follow service management procedures including communication, change management, outage notifications, and others as per the School’s Helpdesk Service Delivery Standards.  Maintain accurate asset records of any equipment owned or purchased by the School.
Job Information
Job Type Full Time
Skill Level Mid level
Highest Education BSC in EEE
Job Category IT & Telecommunication
Department Others
Expected Salary 25000
Preferred Area Dhaka

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