Md. Rafikuzzaman
Gen Mgt AdminPremium Member Details
Afsari Sultana
Basic Info
-
Name
Afsari Sultana -
Gender
Female -
Religion
Islam -
Nationality
Bangladeshi -
Address
44/1, North Bagunbari, Tejgaon Industrial Area, Dhaka-1208.
Job Information
-
Job Type
Full Time -
Skill Level
Mid level -
Highest Education
EMBA at Human Resources Managment -
Job Category
, HR & Administration -
Department
Admin/HR -
Expected Salary
৳ 30000 -
Preferred Area
Dhaka
Afsari Sultana
Career Objective
To work in a challenging environment have a strong desire to dedicate myself to a position where extensive research, study, analysis and innovation are mandatory. To achieve this aim, determined to offer honesty, efficiency and sincerity to the optimum level.
Work Experince
2018 - continue
EduCan International Ltd.
Business Development Manager • Planning and preparing new ideas • Student Counseling • Communicating new product developments to prospective clients • Writing reports • Providing management with feedback • Office management • Administrative work2016 - 2018
PRAN-RFL Group
Customer Relation Officer • Resolves product or service problems by clarifying the customer's complaint • Provide excellent customer service over phone, mail. • Serves customers by providing product and service information; resolving product and service problems. • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Maintains customer records by updating account information. • Respond to customer queries regarding products, orders, deliveries. • Handle customer complaints and take proper steps to resolve.2013 - 2016
Grammen Phone Ltd.
Customer Manager • Provide one-stop quality Customer Service over phone to ensure positive customer experience • Proactively aware/inform customers regarding products/service • Capture customer insights and escalate critical issues / complaints and provide timely feedback • Maintain targeted KPI on a regular basis • Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance brand imageEducation
2017
City University, Dhaka
EMBA Human Resources Managment Dhaka Grade: 3.532013
Govt. Titumir College, Dhaka
M.A Masters) English Dhaka Grade: 2nd Class2012
Govt. Titumir College, Dhaka
B. A (Hons) English Dhaka Grade: 2nd Class2007
Ispahani Girls School & College, Dhaka
HSC Humanities Dhaka Grade: 4.402005
C.C.A High School, Dhaka
SSC Humanities Dhaka Grade: 4.19Professional Skills Certifications
Course Name: Computer Certificate Course
Institute: National Youth Development Computer Training Academy Duration: 3 monthsI accepted all Terms & Condition of Job Dorkar Limited.
বিঃদ্রঃ - অনুগ্রহপূর্বক চাকুরি পাওয়ার পর আপনার প্রোফাইলটি Unpublished করে রাখুন, এতে চাকুরি দাতা প্রতিষ্ঠানের উপযুক্ত চাকুরি প্রার্থীকে খুজে পেতে সহজ হবে ।
