2019 - 2021
Enlighting English Learning Institute
Admission Officer
Accepting and filtering student applications
Assessing applications according to our eligibility criteria
Organizing and filing of recruitment documentation
Providing consultations with prospective students when requested
Referring prospective students to specific program directors for additional information (when needed)
Processing student registration and payment
Communicate with applicants about their application status, including acceptance/rejection
Responding to information requests
Participating in (or delivering) info sessions if needed
Other duties as assigned
Referring accepted students to scholarship and bursary information as applicable
2020 - 2020
Enlighting Consultancy
Assistant Manager
Attending day-to-day activities with high professional and sufficient way.
Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.
Receive the confirmed bookings with all required information from the agents and open files on R internal system.
Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
Arranging for meet& assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
Facilitating for smooth and easy execution of services from arrival till departure.
Send confirmation of the services to the agents on time with full information, presentable and professional way.
Re-negotiate with all suppliers to reduce the rates and achieve maximum benefits for the file.
Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.
Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.
Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
Monitoring operation team daily activities with agents for assuring of fast, professional and efficiency.
Monitoring operation team daily correspondence with suppliers and solve all issues.
Monitoring all confirmed files on Internal system and fiscally check all files before arrival for complete correspondence and confirmation.
Checking all files after departure for feedback to ensure all services provided in high standard.
Handle unforeseen problems, complaints and determine eligibility for money returns.
2021 - 2021
Washout
Branch Manager
Manage the branch's budget.
Hire and train employees.
Solve problems for bank customers and staff.
Supervise branch employees.
Communicate news and learning opportunities to other bank branches.
Help customers and staff solve problems.
2021 - continue
Drug International LTD.
Product Development Officer
Manage the process of bringing a product to market.
Create prototypes and test products alongside a team of engineers.
Ensure that the final product meets customers' needs.
Help deliver new features and products according to the product roadmap.