Md. Mainul Amin
Basic Info
Name Md. Mainul Amin
Gender Male
Religion Islam.
Nationality Bangladeshi.
Career Objective

Name                             : Md. Mainul Amin

Father’s Name              : Md. Hamidul Islam

Mother’s Name             : Mst. Momena Khatun

Address                         : Vill.- Pathordubi, P.O. Fulkumar, Thana- Bhurungamari, Dist.- Kurigram.

Date of birth                  : 13 Sep 1997

Gender                           : Male

Marital Status               : Single

Nationality                   : Bangladeshi

National ID                  : 8707477991

Blood Group               : B+ve

Religion                       : Islam

Certificate Name Institute Name Group / Subject Board Name Passing Year GPA/CGPA/Grade
SSC Thanaghat B.L High School Science Dinajpur 2012 4.56
HSC Bhurungamari Degree College Commerce Dinajpur 2014 3.40
B.S.C Honor’s Sonargaon University B.S.C in AMT UGC approved 2018 3.30
Professional Skills Certifications
Course Name Institute name Duration
Training & Workshop East West Industrial Park Ltd 3 Months.
Working Experience
Company Name Business Type Designation Duration Responsibility
Digicon Technologies Limited Customer support call centre Customer Service Specialist 23/06/2016 - 03/04/2018 I have joined as a CSR (Customer Service Representative) at Digicon Technologies Limited in Grameenphone Process from 23 June 2016 to 19 January 2018 & then I promote as CSS ( Customer Service Specialist ) from 23 January 2018 to 03 April 2018.Here I serve 121 Star Customer & 222 Hotline High Value Customer in Premium Process. Here is my responsibilities are- *Answered many numbers of phone calls every day, *Give solution to customers over the phone, by checking their problems using system tools and accordingly give them solution. *If we didn’t provide instant solution we collect data and send them to the back end for the better solution.
Job Information
Job Type Full Time
Skill Level Mid level
Highest Education Hon's
Job Category Customer Support/Call Centre
Department Customer Care
Present Salary 17000
Expected Salary 20000
Preferred Area Dhaka

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