Jesmin ferdous sonia
Customer Support Call CentrePremium Member Details
Name | Md. Mainul Amin |
Gender | Male |
Religion | Islam. |
Nationality | Bangladeshi. |
Name : Md. Mainul Amin
Father’s Name : Md. Hamidul Islam
Mother’s Name : Mst. Momena Khatun
Address : Vill.- Pathordubi, P.O. Fulkumar, Thana- Bhurungamari, Dist.- Kurigram.
Date of birth : 13 Sep 1997
Gender : Male
Marital Status : Single
Nationality : Bangladeshi
National ID : 8707477991
Blood Group : B+ve
Religion : Islam
Certificate Name | Institute Name | Group / Subject | Board Name | Passing Year | GPA/CGPA/Grade |
---|---|---|---|---|---|
SSC | Thanaghat B.L High School | Science | Dinajpur | 2012 | 4.56 |
HSC | Bhurungamari Degree College | Commerce | Dinajpur | 2014 | 3.40 |
B.S.C Honor’s | Sonargaon University | B.S.C in AMT | UGC approved | 2018 | 3.30 |
Course Name | Institute name | Duration |
---|---|---|
Training & Workshop | East West Industrial Park Ltd | 3 Months. |
Company Name | Business Type | Designation | Duration | Responsibility |
---|---|---|---|---|
Digicon Technologies Limited | Customer support call centre | Customer Service Specialist | 23/06/2016 - 03/04/2018 | I have joined as a CSR (Customer Service Representative) at Digicon Technologies Limited in Grameenphone Process from 23 June 2016 to 19 January 2018 & then I promote as CSS ( Customer Service Specialist ) from 23 January 2018 to 03 April 2018.Here I serve 121 Star Customer & 222 Hotline High Value Customer in Premium Process. Here is my responsibilities are- *Answered many numbers of phone calls every day, *Give solution to customers over the phone, by checking their problems using system tools and accordingly give them solution. *If we didn’t provide instant solution we collect data and send them to the back end for the better solution. |
Job Type | Full Time |
Skill Level | Mid level |
Highest Education | Hon's |
Job Category | Customer Support/Call Centre |
Department | Customer Care |
Present Salary | ৳ 17000 |
Expected Salary | ৳ 20000 |
Preferred Area | Dhaka |
I accepted all Terms & Condition of Job Dorkar Limited. |
বিঃদ্রঃ - অনুগ্রহপূর্বক চাকুরি পাওয়ার পর আপনার প্রোফাইলটি Unpublished করে রাখুন, এতে চাকুরি দাতা প্রতিষ্ঠানের উপযুক্ত চাকুরি প্রার্থীকে খুজে পেতে সহজ হবে ।