Jesmin ferdous sonia
Customer Support Call CentrePremium Member Details
Md. Mainul Amin
Basic Info
| Name | Md. Mainul Amin |
| Gender | Male |
| Religion | Islam. |
| Nationality | Bangladeshi. |
Career Objective
Name : Md. Mainul Amin
Father’s Name : Md. Hamidul Islam
Mother’s Name : Mst. Momena Khatun
Address : Vill.- Pathordubi, P.O. Fulkumar, Thana- Bhurungamari, Dist.- Kurigram.
Date of birth : 13 Sep 1997
Gender : Male
Marital Status : Single
Nationality : Bangladeshi
National ID : 8707477991
Blood Group : B+ve
Religion : Islam
Education
| Certificate Name | Institute Name | Group / Subject | Board Name | Passing Year | GPA/CGPA/Grade |
|---|---|---|---|---|---|
| SSC | Thanaghat B.L High School | Science | Dinajpur | 2012 | 4.56 |
| HSC | Bhurungamari Degree College | Commerce | Dinajpur | 2014 | 3.40 |
| B.S.C Honor’s | Sonargaon University | B.S.C in AMT | UGC approved | 2018 | 3.30 |
Professional Skills Certifications
| Course Name | Institute name | Duration |
|---|---|---|
| Training & Workshop | East West Industrial Park Ltd | 3 Months. |
Working Experience
| Company Name | Business Type | Designation | Duration | Responsibility |
|---|---|---|---|---|
| Digicon Technologies Limited | Customer support call centre | Customer Service Specialist | 23/06/2016 - 03/04/2018 | I have joined as a CSR (Customer Service Representative) at Digicon Technologies Limited in Grameenphone Process from 23 June 2016 to 19 January 2018 & then I promote as CSS ( Customer Service Specialist ) from 23 January 2018 to 03 April 2018.Here I serve 121 Star Customer & 222 Hotline High Value Customer in Premium Process. Here is my responsibilities are- *Answered many numbers of phone calls every day, *Give solution to customers over the phone, by checking their problems using system tools and accordingly give them solution. *If we didn’t provide instant solution we collect data and send them to the back end for the better solution. |
Job Information
| Job Type | Full Time |
| Skill Level | Mid level |
| Highest Education | Hon's |
| Job Category | Customer Support/Call Centre |
| Department | Customer Care |
| Present Salary | ৳ 17000 |
| Expected Salary | ৳ 20000 |
| Preferred Area | Dhaka |
|
I accepted all Terms & Condition of Job Dorkar Limited. |
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বিঃদ্রঃ - অনুগ্রহপূর্বক চাকুরি পাওয়ার পর আপনার প্রোফাইলটি Unpublished করে রাখুন, এতে চাকুরি দাতা প্রতিষ্ঠানের উপযুক্ত চাকুরি প্রার্থীকে খুজে পেতে সহজ হবে ।
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