kazi nupur yeasmin

Basic Info

  • Name
    kazi nupur yeasmin

  • Gender
    Female

  • Religion
    Islam

  • Nationality
    Bangladeshi

  • Address
    83,central road,apt # a2, dhanmondi dhaka

Job Information

  • Job Type
    Full Time

  • Skill Level
    Mid level

  • Highest Education
    MBA(FINANCE)

  • Job Category
    Customer Support/Call Centre

  • Department
    Customer Care

  • Present Salary
    35000

  • Expected Salary
    40000

  • Preferred Area
    Dhaka

kazi nupur yeasmin

Career Objective

  • Experience in Branch operations,
  • Marketing & Sales of diverse range of diverse banking products & services
  • Building and maintaining extensive network and PR
  • Team management
  • Train new employee as per needs
  • Make and Execute Manage Business plan

 

Work Experince

- continue

PRITOM FASION WAERS

Manager Admin • Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. • Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules. • Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. • Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices. • Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results. • Provides historical reference by developing and utilizing filing and retrieval systems. • Improves program and service quality by devising new applications; updating procedures; evaluating system results with users. • Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances. • Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs. • Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks. • Contributes to team effort by accomplishing related results as needed.
- 20016

BRAC BANK LTD

Customer Service Manager Principal Officer  Provide friendly and responsive customer service and generate business with good profile, handling customer complaints in a positive manner and converting complaints into service improvement opportunities through delivering solutions in delightful way  Vault management and cash management  Local and foreign currency management for the smooth branch operations  Oversee all kinds of transaction related to Foreign exchange  Oversee and maintain processes and controls for compliant handling, prevention of money laundering, misrepresentation, fraud & customer protection in line with Bank’s policies and standards  Ensure branch expenses are processed as per policy and with due diligence  Ensure daily reporting and communication  Monitoring, evaluating team’s performance and train up as per needs  Ensure business target  Branch reporting through head office to BB

Education

2005

STATE UNIVERSITY OF DHAKA

MBA FINANCE DHAKA Grade: 3.33
2005

EDEN MOHILA COLLEGE

MSC PISHYCHOLOGY DHAKA Grade: 2ND CLASS
1998

Women’s Federation College

HSC ARTS DHAKA Grade: 2ND CLASS
2000

Women’s Federation College

BSS ARTS DHAKA Grade: 2ND CLASS
1996

B.C.S.I.R High School

SSC ARTS DHAKA Grade: 2ND CLASS

Professional Skills Certifications

Course Name: FOUNDATION COURSE

Institute: BIBM Duration: 7 DAYS

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