Most. Jobaida Jannat Akhi

Basic Info

  • Name
    Most. Jobaida Jannat Akhi

  • Gender
    Female

  • Religion
    Muslim

  • Nationality
    Bangladeshi

  • Address
    H-16/13, R- Azom Road, Mohammadpur, Dhaka

Job Information

  • Job Type
    Full Time

  • Skill Level
    Mid level

  • Highest Education
    Bachelor of Arts (B.A)

  • Job Category
    Customer Support/Call Centre

  • Department
    Customer Care

  • Expected Salary
    20000

  • Preferred Area
    Dhaka

Most. Jobaida Jannat Akhi

Career Objective

To succeed in an environment of growth and excellence and earn a job which
provides me job satisfaction and self-development and help me to achieve personal as well as
organizational goals.

Work Experince

2019 - 2021

Jannat Diagnostic Centre

Sr. Receptionist Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. Answer all phone calls in a professional and courteous manner. Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff, and patient information. Schedule appointments between doctors and patients. Liaise between medical departments with discretion and professionalism Adhere to policy and procedures during all activates. Assist with admissions/treatment as per agreed protocols. Ensure that stock levels are adequate and orders are made timeously. Communicate medical results to patients under clinical supervision. Complete accurate documentation of patient visits.
2019 - 2021

Jannat Diagnostic Centre

Sr. Receptionist • Greet and attend to patients in person and over the phone. • Professionally assist doctors, staff, visitors, and patients. • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. • Answer all phone calls in a professional and courteous manner. • Perform all duties within HIPAA regulations. • Maintain confidentiality of all doctor, staff, and patient information. • Schedule appointments between doctors and patients. • Liaise between medical departments with discretion and professionalism • Adhere to policy and procedures during all activates. • Assist with admissions/treatment as per agreed protocols. • Ensure that stock levels are adequate and orders are made timeously. • Communicate medical results to patients under clinical supervision. Complete accurate documentation of patient visits.

Education

2019

Daffodil International University

BA English NU Grade: 2.67

Professional Skills Certifications

Course Name: Career Success Program

Institute: ELC, DIU Duration: 8H

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