Nusrat Jahan Nisha
Basic Info
Name Nusrat Jahan Nisha
Gender Female
Religion Islam
Nationality Bangladeshi
Career Objective

I am a student of English literature in Tongi government college .I am still studying beside this , I have already been in a BPO company named Genex Infosys Limited , where I joined as a inbound agent then after 3 months I have promoted to the outbound process & there I have learned well the skill of Customer satisfaction & how to deal with customers through voice call & via mail .I have done many courses in this section of customer service & this helps me a lot in developing my communication skills as well.i will definitely be able to prove my skills in a big environment .I am very passionate about my career & work .I love to do challenging works & can fulfill a projects requirements skillfully.

Certificate Name Institute Name Group / Subject Board Name Passing Year GPA/CGPA/Grade
HSC Oasis Intermediate college Commerce Dhaka 2015 5.00
Working Experience
Company Name Business Type Designation Duration Responsibility
Genex Infosys Limited Customer support call centre Customer service Representative 08/24/2017 - 03/07/2019 Handling customer call & serve them their needed information
Job Information
Job Type Full Time
Skill Level Mid level
Highest Education Honour's
Job Category Customer Support/Call Centre
Department Customer Care
Present Salary 13000
Expected Salary 15000
Preferred Area Dhaka

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