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Mehedy Hasan
Basic Info
Name Mehedy Hasan
Gender Male
Religion
Nationality Bangladeshi
Career Objective

Highly self -motivate to achieve organizational goals and mentally prepare for hardworking to ensure the future improvement of my career. Moreover, I want to grow up my communication skills and devote myself into any kind of challenging work.

I would like to take on more responsibility, desire to relocate, desire for a career change, and desire to gain a new skills.

Education
Certificate Name Institute Name Group / Subject Board Name Passing Year GPA/CGPA/Grade
BBA Asian University of Bangladesh Finance N/A 2019 3.22
Working Experience
Company Name Business Type Designation Duration Responsibility
Genex Infosys Ltd. Customer support call centre Team Leader 09/12/2016 - continue 1. Operations / team to the organizational goals & supporting cross departments in ensuring efficiency & optimization where is possible, 2. Client critical metrics & lead the operations to service excellence, assist hiring, support training, and ensure coaching, and leading the team, 3. Maintain liaison with existing and potential customers to ensure the business objectives. 4. Identify new customer opportunities and ensure the effective development of Marketing. 5. Keep the management daily update on development progress. 6. Leading team meetings, educating and coaching, 7. Monitor and review on all activities and report to the management. 8. Assisting other management team members in identifying trends and establishing the company’s goals 9. Monitor and successfully deal with our e-commerce business partner 10. Preparing reports and analyzing data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Inteligent Image Management ltd Data entry operator bpo Team Leader 03/01/2013 - 09/05/2016
Job Information
Job Type Full Time
Skill Level Beginner
Highest Education BBA
Job Category Commercial/Supply Chain
Department purchase and procurement
Expected Salary 40000
Preferred Area Dhaka

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