
Bahlul Shah
Name | Bahlul Shah |
Gender | Male |
Religion | Islam |
Nationality | Bangladeshi |
I am a committed, friendly and hardworking Customer Service Advisor with a passion for providing excellent customer service at all times and always having the needs of the customers and the reputation of the organization at heart. I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.
Certificate Name | Institute Name | Group / Subject | Board Name | Passing Year | GPA/CGPA/Grade |
---|---|---|---|---|---|
MBA | Jagannath University | Finance and Banking | N/A | 2019 | 3.41 |
BBA | Manarat International University | Finance and Banking | N/A | 2017 | 3.67 |
Alim | Palakhal Alim Madrasah | Huminities | Madrasah | 2011 | 5.00 |
Dakhil | Palakhal Alim Madrasah | Huminities | Madrasah | 2009 | 5.00 |
Company Name | Business Type | Designation | Duration | Responsibility |
---|---|---|---|---|
Wave Communication | Customer support call centre | Contact Center Representative | 14-04-2019 - continue | • Adhered to company policies and scripts to consistently achieve call-time and quality standards. • Contributed to company achieving and holding industry-leading customer service ratings. • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. • Improved sales abilities and product knowledge on continuous basis to provide optimal service |
Islami Bank Training and Research Academy | Bank non bank fin institution | Intern | 1-10-2019 - 28-11-2019 | • Boosted branch deposit by collecting the depositors. • Working the field of Alternative Delivery Channel. • Working the field of foreign exchange department like, Export, Import and Remittance section. • Working the field of investment and visited the different investment sector. • Identified and capitalized on community business opportunities with effective networking. |
Job Type | Full Time / Part Time / Contact basic |
Skill Level | Beginner |
Highest Education | Master of Business Administration |
Job Category | Bank/NGO/ Fin. Institution |
Department | Bank |
Expected Salary | ৳ 20000 |
Preferred Area | Dhaka |
I accepted all Terms & Condition of Job Dorkar Limited. |
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