I am a committed, friendly and hardworking Customer Service Advisor with a passion for providing excellent customer service at all times and always having the needs of the customers and the reputation of the organization at heart. I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.

Work Experince

- continue

Wave Communication

Contact Center Representative • Adhered to company policies and scripts to consistently achieve call-time and quality standards. • Contributed to company achieving and holding industry-leading customer service ratings. • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. • Improved sales abilities and product knowledge on continuous basis to provide optimal service

- 2019

Islami Bank Training and Research Academy

Intern • Boosted branch deposit by collecting the depositors. • Working the field of Alternative Delivery Channel. • Working the field of foreign exchange department like, Export, Import and Remittance section. • Working the field of investment and visited the diﬀerent investment sector. • Identified and capitalized on community business opportunities with eﬀective networking.

Education

2019

Jagannath University

MBA Finance and Banking N/A Grade: 3.41

2017

Manarat International University

BBA Finance and Banking N/A Grade: 3.67

2011

Palakhal Alim Madrasah

Alim Huminities Madrasah Grade: 5.00

2009

Palakhal Alim Madrasah

Dakhil Huminities Madrasah Grade: 5.00

I accepted all Terms & Condition of Job Dorkar Limited.

Call to Admin 01971900977

বিঃদ্রঃ - অনুগ্রহপূর্বক চাকুরি পাওয়ার পর আপনার প্রোফাইলটি Unpublished করে রাখুন, এতে চাকুরি দাতা প্রতিষ্ঠানের উপযুক্ত চাকুরি প্রার্থীকে খুজে পেতে সহজ হবে ।

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