Job Responsibilities

• Deal directly with customers either by telephone, electronically & Respond promptly to customer inquiries, Handle complex and escalated customer service issues.
• Generate effective marketing and promotional ideas
• Develop and implement e-commerce strategy to increase website, social media traffic.
• Develop business plans & test business models and also Carry out promotional activities
• Analyze relevant data to determine customer service outputs.
• Provides timely, accurate and complete reports on the operating condition of the company.
• Oversee, Direct and organize the work of the production division of the company and cross team problem solving & support.
• To be responsible for all types of official/ business correspondence
• Arrange and coordinate business meeting/ conference inside and outside office.
• Establish system, best practices and ensuring the professional development
• 1 year experience in related sector (Fresher's can Apply)