Answer customer inquiries & counseling.

Graphic design will  be treated as extra -qualification.

Manage and resolve customer complaints

Identify and escalate priority issues

Follow up with customers to ensure their inquiries are resolved

Keep accurate records of customer interactions

Provide exceptional customer service

Job Location: Uttara Dhaka

Candidate must have good computer literacy and experience in Microsoft office (English & Bengali typing), Excel, Internet browsing and ,e-mailing is required..