Customer Service Representative (CSR) / Tele-Sale Executive

Company: Classroom - সহজে শেখার অ্যাপ

Vacancy: 15
Deadline: 31 August 2020
Salary: Negotiable
Location: Dhaka
Education Qualification: Bachelor of Business Administration (BBA)
Experience: 1 to 3 Year(s)

Customer Service Representative (CSR) / Tele-Sale Executive

✅ Company Name: Classroom - সহজে শেখার অ্যাপ

✅ Vacancy: 15

✅ Key Selling Points
- In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. We are offering fixed salary and a handsome sales commission that no company ever offered.
Job Context
- Classroom is looking for a competitive and trustworthy Tele Sales Executive to help us build up our business activities.
- Tele Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through phone demonstration, we'd like to meet you.
- Ultimately, you'll help us meet and surpass business expectations and contribute to our company's rapid and sustainable growth.

✅ Job Responsibilities
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Support of sales processes via phone calls to the customers
- Introducing the organization's products or services to customers in order to follow up with further steps of the sales process
- Must be a very good finisher/ deal closer in over the cell phone selling
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Go the "extra mile" to meet sales quota and facilitate future sales
- Must be Target Oriented
- Keep records of calls and sales and note useful information

✅ Employment Status
- Full-time

✅ Educational Requirements
- Bachelor of Business Administration (BBA)
- Skills Required: Sales
- Experience Requirements
- 1 to 3 year(s)

✅ The applicants should have experience in the following area(s):
Sales, Tele Marketing

✅ Additional Requirements
- Age at most 35 years
- Both males and females are allowed to apply.
- Must have excellent analytical ability
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

✅ Job Location
- Dhaka

✅ Salary
- Negotiable

✅ Sales CommissionPerformance bonus
- Compensation & other benefits
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2 (Yearly)

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