Customer Service Officer
Company: Shopperzones
Vacancy: | 1 |
Deadline: | 08 January 2021 |
Salary: | Negotiable |
Location: | Dhaka |
Education Qualification: | HSC/ Graduate |
Experience: | 0-1 Year(s) |
Responsibility :
- Need to handle incoming calls to the prospective customers pertaining to the Client's business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client's problem.
- Must be knowledgeable about Facebook (Social media), email & web chat.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
Apply through jobdorkar.com online application
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